Content Operations

The Frankenstack: How Content Teams End Up Here (and How to Escape It)

Your workflow is a monster. It’s not your fault.

Updated on December 20, 20248 minutes

Every team has a platform—except content marketers.

Sales teams rely on a CRM. Finance has accounting software. HR has HRIS systems to manage payroll and benefits.

Content marketers? We’re left cobbling together a Frankenstack.

You didn’t choose this monster—it’s what you were handed. A scattered workflow of Trello boards, Slack threads, Google Docs, and shared drives, none of it built for the way your team actually works. Tools designed for generic tasks forced onto a job as nuanced and creative as content marketing.

You wouldn’t expect HR to run payroll in Trello, so why are content teams managing strategy, production, and collaboration in tools that weren’t built for the job?

The Frankenstack isn’t about outgrowing tools. It’s about making do with tools that were never right for you in the first place. Instead of supporting your team, this monster makes everything harder:

  • Hours spent chasing feedback, files, and permissions
  • Tasks duplicated across three tools just to keep everyone “aligned”
  • Deadlines scattered in five places—and still missed

Your writers are frustrated. Deadlines slip. Content quality suffers. And somehow, you’re left holding the pieces.

This isn’t “just how it is.” It’s the monster you didn’t ask for.

It’s time to name the problem—and break free from the Frankenstack.

What is the Frankenstack?

The Frankenstack is what happens when content teams are stuck managing their work across tools that were never built for the job. Content marketing is anything but generic, yet the tools we’re given don’t reflect that. Instead of streamlined processes, you’re stuck with a scattered patchwork of platforms, each doing a little but never enough.

As one content manager said, “No one but me knows where everything is—and I only know because of way too many late nights spent on maintenance.”

This mess isn’t your fault. You’ve been set up to fail by a stack of tools that weren’t built for the complexity of your work.

No one but me knows where everything is—and I only know because of way too many late nights spent on maintenance.
A content maneger burning the midnight oil

What the Frankenstack looks like

A day inside the Frankenstack is draining. Here’s what it looks like:

  • Strategy assets? Good luck. Good luck. Buyer personas buried in folders you forgot existed. Tone of voice docs with names like '_FINAL(8).' You waste hours searching for what should be at your fingertips.
  • Too many ‘request for access’ emails. You finally locate the draft—then spend hours waiting for permission to view it. Progress stalls.
  • Double work. Tasks get copied into Trello, Notion, and Google Sheets, and updates inevitably fall through the cracks.
  • Context switching kills focus. You bounce between Slack, Asana, Drive, and email just to answer basic questions.
  • Misaligned work. Sales can’t find the battle cards they need. Product teams are still waiting for launch content.

The tools aren’t helping—they’re hurting. And as one creative director shared, “Other tools make you build everything from the ground up—I don’t want to do that work.”

Other tools make you build everything from the ground up — I don't want to do that work
A creative director with other things to do

When workflows break, everyone feels it

Content marketing fuels every part of the business:

  • Sales enablement. Battle cards and one-pagers help close deals faster.
  • Product launches. Email sequences and activation content drive adoption.
  • Customer success. Case studies and onboarding guides keep customers engaged.

But when workflows break, none of that happens. Sales teams can’t find what they need. Product teams miss deadlines. Customer success struggles to deliver materials.

Leadership? They see the missed opportunities but not the endless hours you spent trying to make it work.

As one overwhelmed writing team manager put it: “We do this manually now, and sometimes it’s months until we notice that person still has access.”

Without a common platform, it’s harder for content teams to prove ROI or demonstrate value as a growth driver.

Who lives in the Frankenstack?

Content managers

You started small. You had one or two freelancers, a Google Doc for briefs, and a Trello board to track progress. Then you scaled.

Now, you’re tracking multiple content programs across multiple tools. Briefs live in Notion. Edits happen in Slack. Deadlines are in Asana—until someone forgets to update the board.

You wanted to manage strategy and create great content. Instead, you’re a full-time project manager chasing down updates.

Freelance writers

You’re pulled into everyone else’s Frankenstack. One client uses Airtable. Another demands updates in ClickUp. There’s always a Slack channel you’re supposed to “check regularly.”

It’s confusing. You spend as much time managing platforms as you do writing content. And when the system falls apart, deadlines slip, and trust breaks down.

Agencies

Your team runs client work through a different Frankenstack for every account. There’s no standard process, so onboarding a new freelancer or editor takes days. You’re constantly playing catch-up, and good writers leave because the work is too messy.

When tools multiply, chaos grows.

Why the Frankenstack doesn’t work

The Frankenstack isn’t a solution. It’s what happens when your tools aren’t built for the way content teams actually work.

Content marketing is the growth engine of modern B2B SaaS, driving ROI across every channel:

  • Blog posts
  • Customer emails
  • Sales enablement docs
  • Onboarding videos
  • Social content

Managing all of that requires strategy, alignment, and execution across teams and contributors. But generic tools create silos instead of solving workflows.

That’s already complex. And when your tools don’t connect, everything falls apart.

A typical content program involves dozens of stakeholders, tools, and deadlines. When even one piece of the puzzle falters, the entire process grinds to a halt.

Here’s how the Frankenstack sabotages your team:

  • No unified view. Strategy assets like buyer personas, tone of voice docs, and campaign plans are scattered across email threads, old folders, and outdated tools. No one knows where anything is—except for the person burning late-night hours to keep track.
  • Access roadblocks. “Request for Access” emails pile up while progress stalls. Drafts and files sit locked away behind permissions chaos.
  • Tool overload: Updating tasks across Asana, Trello, and spreadsheets. Edits in Slack and Google Docs. Nothing connects, and the frustration of doing the same work twice keeps piling up.
  • Misaligned production. Sales teams can’t find the battle cards they need. Product launches miss deadlines. Customer success is stuck waiting on onboarding materials.
  • Burnout everywhere. Writers scramble to meet deadlines with incomplete briefs. Freelancers juggle disconnected tools for every client. Leads waste time chasing clarity instead of driving strategy.

The Frankenstack isn’t a minor inconvenience—it’s a major roadblock.

The result? Everything slows down.

  • You have less time to focus on strategy
  • Your energy for creativity gets zapped
  • High-quality content production slows to a crawl

The Frankenstack kills momentum, burns out your team, and makes it impossible to scale content as a growth driver.

Relato is for you

The tool that adapts to how you work, not the other way around.

The cost of a scattered workflow

The cost of the Frankenstack goes beyond wasted time. It impacts the entire organization:

No North Star direction

Your strategy assets—buyer personas, tone of voice docs, campaign plans—are scattered across email threads and old folders. Finding what you need takes hours. And good luck explaining where everything lives to your team.

One manager shared: “We had a new freelancer starting on a big launch campaign. I spent an hour trying to find the buyer persona deck, only to realize the ‘latest’ version was from 2018.”

I spent an hour trying to find the buyer persona deck, only to realize the ‘latest’ version was from 2018.
A content strategist with an unwanted flair for inbox archeology.

Broken collaboration

Content teams today are remote-first. In-house teams, agencies, freelancers, and fractional talent all need to work together. But when tools don’t connect, collaboration breaks down.

  • Multiple Slack threads for feedback on one blog post.
  • “Request for Access” emails piling up all week.
  • Writers lose track of edits because feedback lives in five different places.

It’s exhausting. And good freelancers leave because the process is too messy.

Alignment falls apart

Content teams do more than create blog posts. You’re producing assets for sales enablement, product launches, customer onboarding, and more. Without a unified system, aligning content production with the needs of other teams becomes impossible.

  • Sales can’t find the battle cards they need.
  • Product teams miss their launch dates because content is delayed.
  • Customer success can’t deliver onboarding videos because edits are stuck in feedback purgatory.

Leadership starts asking why content isn’t driving more results. You know the answer: your tools are holding you back.

Content marketing is one of the highest-ROI channels in the modern B2B GTM motion. But without a platform designed to scale content operations, teams lose opportunities to drive growth.

To break this cycle of misalignment and mayhem, content teams need what every other department already has: a system of record.

The system of record for content marketing

Every team in modern business has a system of record—the authoritative data source for their work.

  • Sales relies on the CRM to manage leads, opportunities, and pipeline.
  • Finance uses accounting software to track transactions and compliance.
  • HR runs on HRIS platforms to manage employee records and payroll.

The Frankenstack leaves content teams without a system of record—a centralized, authoritative hub for their content strategy, assets, and workflows.

Relato changes this.

Relato acts as the system of record for content marketing. A system of record is an authoritative hub that centralizes and validates your data. It’s where content teams can rely on a single platform to store, manage, and access assets, workflows, and strategy—all without chasing files or wondering which version is the latest.

  • All your assets, up-to-date and enriched with metadata, live in The Library.
  • Workflows are managed through Shared Workspaces, keeping teams aligned and moving forward.
  • Projects and tasks stay organized, ensuring nothing falls through the cracks.

Content teams finally have what every other department already relies on: a single, reliable home for content strategy, workflows, and assets. Everything you need, all in one place.

Discover how Relato can do just that with a demo.

There’s a better way

The Frankenstack feels inevitable. It’s what happens when you try to scale content production without a purpose-built platform.

But content teams deserve better.

With Relato, you can finally manage all your content projects in one place—not all over the place.

  • The Library: Your team’s single source of truth. Searchable, organized, and always up to date.
  • Shared Workspaces: Custom-built workflows that align your team, keep projects on track, and make collaboration seamless—no more confusion about who’s doing what.
  • Projects and Tasks: A structured way to manage content initiatives, from ideation to publication. Assign tasks, track deadlines, and keep content in motion.

Content leads who’ve demoed Relato describe the experience as game-changing:

  • “I’ve never seen anything like this before, and it’s blowing my mind.”— A head of content drowning in Google Sheets
  • “If you have an editor and a writer and then the creative director... they can all stay within the same workspace.”— A content manager with Asana PTSD

This is what others like you are already doing—getting a demo of Relato and transforming their content operations. Maybe it’s time for you to see it too. Schedule your demo today.

Why now?

Content marketing isn’t slowing down. B2B SaaS teams are producing more content than ever, and the buyer journey is growing longer and more complex.

Meanwhile, teams are leaner and rely heavily on freelancers and agencies. Without a unified platform, you’ll keep struggling with missed deadlines, scattered workflows, and unclear impact.

It doesn’t have to be this way.

The time for a better way is now.

What happens when content operations work

Here’s what life looks like without the Frankenstack:

  • Writers access the latest briefs, strategy docs, and assets instantly.
  • Freelancers focus on content—not tools.
  • Content leads drive strategy—not updates.
  • Teams deliver high-quality content on time, every time.

Content marketing drives results. With Relato, you can prove it.

Your content workflow shouldn’t be a monster

The Frankenstack has held you back long enough. Relato replaces it with one platform that connects your strategy, workflows, and assets—so your team can create great content and drive growth.

Ready to break free from the Frankenstack? Get a demo today—because your team deserves better.

Relato is for you

The tool that adapts to how you work, not the other way around.

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